Our Services
Our Core Services
At Empowering Bridge, we provide tailored support coordination services under the NDIS, focusing on helping participants access the right supports, manage challenges, and achieve their goals. Our services are delivered with professionalism and care, ensuring that every participant is supported according to their individual needs.

Level 2 – Support Coordination & Psychosocial Recovery Coaching
Level 2 Support Coordination is designed to assist participants in understanding and implementing their NDIS plan. We work with you to identify suitable providers, establish effective service arrangements, and develop the skills needed to manage your supports with confidence.
Level 2 Key areas of support include:
For participants with psychosocial disabilities, we also provide Recovery Coaching. This service focuses on building resilience, supporting recovery, and strengthening your ability to manage day-to-day life. Recovery Coaches take the time to understand your needs, work collaboratively with other services, and support you to move towards your personal goals.

Level 3 – Specialist Support Coordination
Specialist Support Coordination is designed for participants with highly complex needs or significant barriers to accessing and maintaining supports. It requires advanced knowledge and a more intensive approach to ensure stability and effective service delivery.
This service is particularly valuable for participants who:
- • Developing and implementing strategies to manage risks and stabilise supports
- • Coordinating between NDIS, health, housing, justice, and mental health services to ensure consistency
- • Providing crisis planning and immediate response when urgent situations arise
- • Supporting participants to navigate legal, court, or justice-related requirements in connection with their supports
- • Working closely with mental health professionals and services to ensure recovery-focused outcomes
- • Reducing barriers that prevent participants from engaging effectively with their supports
- • Building long-term solutions that strengthen stability and improve quality of life
Through this intensive level of coordination, we ensure that even in the most complex circumstances, participants have access to the right mix of supports and services, with their wellbeing at the centre.